Operations Management

The day-to-day tasks of running your business – and the myriad little decisions required from you – can be exhausting. Ask yourself – is this really the best use of my time? As your Online Business Manager, I take the burden of operations off your shoulders, freeing you up to focus on making the big decisions for the future of your business.

I regularly review the systems and processes that the business depends on, looking for opportunities to improve, automate or correct an issue, and if I find something that may have an impact, I bring it up in our regular meeting along with my suggestions so that we can brainstorm, strategize and streamline your operations.

I choose to work with businesses in the health and wellness field because I am passionate about this field , and I treat my clients’ businesses as if they were my own, so you can rest assured that the daily operational tasks and decisions are being made as you would make them yourself. As your OBM, I understand and resonate with your vision, and you’ll soon find that decision fatigue is a thing of the past, and you start each day feeling energized again just like you were when you first started your business.

One of the most valuable assets, besides your people, is your Standard Operating Procedures Manual, or SOP. This is a living document that encompasses every process that your staff undertakes. If you don’t have one when we start working together, I’ll work with your team to help create one and make sure it gets reviewed and updated on a regular basis. With an SOP in place, any team member can execute any task because it is clearly described and documented. You never have to worry about not being able to perform a task because only one person knows how to do it.